Customer Relationship Management Intermediate

Customer Relationship Management

Customer Relationship Management

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Shainesh G
Created by Shainesh G
6 weeks
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English
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What you'll learn

Master these skills and apply them to real-world projects.

The meaning and application of CRM
Benefits of CRM to companies and consumers
How to implement CRM best practices
The importance of bonding and building loyalty with customers
How to build long term customer realtionships

Course curriculum

2 sections · 4 lessons

2 Sections
4 Lessons
0 Reviews
0 Students
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About this course

Course description

Meet your instructor

Learn from an industry expert

Photo of Shainesh G

Shainesh G

Chair - Executive Education Programs Chair - Initiatives on Consumer Insights Professor - Marketing at IIM Bangalore

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